VSG Tech Solutions (Pty) Ltd (“VSG”, “we”, “us”) is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information we collect
We collect information you provide directly (name, email, phone, company, role) when you contact us, book a demo, or enter a pilot or services agreement. We collect technical information (IP address, browser, referrer, pages viewed) automatically when you visit this site.
2. How we use it
To respond to enquiries, schedule meetings, deliver contracted services, send operational communications, and improve our website and product. We do not sell personal information. We do not share it with third parties except the processors we use to run the business (email, CRM, analytics, calendar), each of whom is contractually bound to POPIA- aligned handling.
3. Customer data in Vantage
When you run Vantage, the data your team enters or syncs from your ERP belongs to you. We process it only to deliver the service you have contracted. We do not train AI models on customer data without explicit written consent in a Data Processing Agreement.
4. Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information. Email hello@vsgtech.co.zawith the subject line “POPIA request” and we will respond within a reasonable period.
5. Contact
Information Officer: Stephan Esterhuizen
Email: hello@vsgtech.co.za
Phone: +27 63 616 9780